Welcome to LodgeLink
Learn more about how you get improved visibility, reporting, and efficiency to transform your workforce travel experience with LodgeLink.
LodgeLink has the resources you need to get your crew where you need to be
As we value the happiness of your crews just as much as your do, we have compiled a set of tutorials to help make things easier.
From making a booking to managing your invoicing and everything in between, LodgeLink’s dedication to help you keep your crew happy and safe with technology and customer service starts here.
.jpg "a collage of crew workers in hard hats and LodgeLink demo representatives talking on their phones.")
Welcome to LodgeLink
Learn more about how you get improved visibility, reporting, and efficiency to transform your workforce travel experience with LodgeLink.
Onboarding – Organization Admin
We’re thrilled to be your choice for end-to-end solution for workforce travel. Learn tips and tricks to navigate the platform through our onboarding tutorial.
Onboarding – Booking Admin
As a Booking Administrator, you have the right to manage bookings for your crews. Learn tips and tricks to navigate the platform through our onboarding tutorial.
Payment IDs and Tracking Codes
This feature allows control regarding payment and provides flexibility by separating out the ability to instruct/direct payment access and the internal tracking that companies require for budgeting and reconciliation.
Crew List Upload
Crews are what makes the workforce world go ‘round, and this video will show you how to ensure everyone is accounted for, including uploading your own crew lists via csv files.
Advanced Search Capabilities
Learn how to search by location, brand, property, point of interest and a host of other fields that will put your crew where they need to be, when they need to be there.
What is Duty of Care
Duty of Care for workforce travel prepares you in managing risks and provides safety and security for your crew while travelling.
How to Make a Booking
Welcome to LodgeLink! Learn how to navigate your account, make a booking and maximize your user experience with our virtual tutorial.
How to Book More Than One Guest Into a Room
Watch how to book multiple guests into double room types. Booking the appropriate room allows multiple names to be added to allow for easier crew tracking.
How to Make a Booking for Nine Rooms or More
In this video we will cover how to add multiple guests into a single room. This is useful when booking crews with day and night shift workers into a double room type.
How to Make a Booking With Different Dates of Stay For Each Guest
Learn how to make a booking with shifting dates of stay for all crew members.
How to Make a Booking with Day and Night Shift Crew Members
In this video we will cover how to add multiple guests into a single room. This is useful when booking crews with day and night shift workers into a double room type.
How to Identify a Duplicate Booking
LodgeLink provides solutions to managing your bookings. Learn how to search for duplicated bookings through our platform and avoid unnecessary charges by cancelling prior to check in.
Making Simple Changes on LodgeLink
Workforce travel is a complicated world, and everyone knows there are going to be last minute changes. Learn how to update guest information, add special requests, edit billing information or even cancel a booking entirely.
Forecast Your Cost Savings
Learn about how Upcoming Room Nights uses your 7-day forecast to take an analytical overview to avoid duplicate bookings and no-show charges to maximize cost savings.
Reviewing Invoiced and Pending Amounts
Tracking your invoicing for workforce travel is essential for budget planning. Learn how to manage your “Finance and Procurement” under Reporting for a holistic overview of company spend.
Customize your Reporting Data
Learn how to get more out of your data by downloading customizable .csv files. From finance and procurement, upcoming room nights and lifetime room nights, LodgeLink has the stats you need.
Overview of the Enhanced Reporting Dashboard
Learn what features can be utilized through our Reporting function, including access to booking and finance data which can be accessed based on user permissions and downloaded as a .CSV.
How to Navigate Upcoming Room Nights
Upcoming Room Nights is located under our Reporting function from the Dashboard and is visible based on user permissions. Watch how to view upcoming stays and filter the data based on your requirements.
How to Navigate Lifetime Stats
Lifetime Stats is located under our Reporting function from the Dashboard and is visible based on user permissions. Watch an overview of how you can track the spend your account over its lifetime.
How to Navigate Finance and Procurement
Finance and Procurement is located under our Reporting function from the Dashboard and is visible based on user permissions. Learn how to download invoice details and accrual data in .CSV format.