Manage Risk with Duty of Care

Caring for your team’s safety, whether at work or on the road, is a priority—but keeping track of travelers and managing risk isn’t easy.

With LodgeLink’s Duty of Care, you’re equipped to handle risks and ensure security during travel disruptions.

For Travellers

Receive immediate help or assistance in the event of a travel disruption or urgent situation

  • Receive up-to-date itinerary details
  • Access destination information
  • Receive relevant and timely travel risk advisories

For Arrangers

Be ready to respond quickly and effectively when travel issues arise

  • Provide optimal customer service
  • Locate and track travellers
  • Access traveller location reports
  • Initiate emergency communication
A construction worker in safety gear using a smartphone and tablet, with an overlay of a U.S. map displaying workforce travel locations.

Features

  • Traveler Tracking
  • Itinerary Details (flight/hotel)
  • GPS Geolocation
  • Flight Monitoring (delays, cancellations)
  • Travel Alerts (security, weather, health)
  • Email Notifications (travelers, arrangers)
  • Reporting (by date, location, airline)
Get a Free demo
A high angle view of a crane with a Canadian flag

"Duty of Care creates peace of mind for not only the traveller but for me as well as I already know we have the next flight plan mapped out" 

Citadel Drilling is a provider of efficient drilling rigs for oil and gas across North America. When they saw the need for extra support and efficiency to handle complex travel logistics, they partnered with LodgeLink to streamline their travel management. 

Read the story

Duty of Care on Mobile

a man holding a phone with the app display showing a flight itinerary.

Features

  • Automated access to the full itinerary
  • Flight updates
  • Travel alerts pertinent to the traveller’s itinerary
  • Destination based content (maps, news, weather, etc.)
  • Pre-trip advisory available offline
  • Two-way communication directly with the booking agent via phone, email & SMS
  • Available on iPhone and Android
Want to learn more?

Additional Features

Travel Desk

Travel Desk

Our Travel Desk offers full-service solutions for complex workforce air transport and vehicle rentals. Learn more...

A hotel parking lot with trucks and cars, featuring booking details and amenities like large truck parking and 24-hour security.

Search Made Simple

Easily find, book, and manage accommodations that fit your crew’s needs, all while saving you time and money. Learn more...

Customized Reporting

Customized Reporting

Track all your bookings all in one place and export custom reports to manage expenses and avoid unnecessary costs. Learn more...

Two workers in safety gear walking through a mining site, with an overlay of workforce accommodation booking details.

Crew Scheduling

Reserve up to 100 rooms per booking and streamline complex crew scheduling and swaps, all in one platform. Learn more...

A customer service representative wearing a headset, engaging in a live chat conversation on a workforce travel booking platform.

24/7 Support

Get 24/7 assistance and account management from our support team, ensuring your crew’s travel needs are met anytime, anywhere. Learn more...

A person holding a smartphone displaying the LodgeLink map interface, showing workforce accommodation locations for easy booking.

LodgeLink Mobile App

Easily manage workforce travel on the go with the LodgeLink app, offering real-time booking, scheduling, and crew management from your mobile device. Learn more...

Simplify Payment and Reconciliation

Simplify Payment and Reconciliation

Consolidate multiple stays into a single invoice, apply tracking codes, and use credit cards or corporate accounts for streamlined payments. Learn more...

We also offer Specialized Booking Support

Get dedicated support from our Project Success Team, providing help with planning, negotiating rates, and delivering a consolidated invoice

Learn more