Q: What is the main difference between a crew lodge and a hotel?
A: Hotels are public-facing with standard amenities, while lodges (camps) are specialized, often remote facilities designed specifically for industrial shift workers, featuring inclusive meals and proximity to jobsites.
Q: Are work camps more expensive than hotels?
A: While the nightly rate of a camp can be higher, they are often more cost-effective when factoring in included meals and the savings on fuel and commute time.
Q: Does LodgeLink offer hotels with truck parking?
A: Yes. Our platform allows you to filter specifically for hotels with truck parking, making it ideal for transportation teams and crews with heavy equipment.
Q: Can I book remote lodges on standard travel sites?
A: Usually not. Many remote lodges are not listed on public sites. LodgeLink’s relationship with Black Diamond Group provides exclusive access to these remote project lodging options.
Q: Can I still collect hotel loyalty points if I book through LodgeLink?
A: Yes, in many cases. While LodgeLink provides pre-negotiated workforce rates, most major hotel chains still allow travelers to add their loyalty numbers to the reservation. This is a great way to boost crew morale for those who prefer hotel stays over camp environments.
Q: How does LodgeLink handle remote locations that don't have a formal address?
A: Unlike standard travel sites that require a city or zip code, LodgeLink allows you to search for accommodations using GPS coordinates or LSD (Legal Subdivision). This is critical for finding the closest lodge to a remote wellsite or utility corridor where traditional addresses don't exist.
Q: Is there a fee to use the LodgeLink platform to compare these options?
A: No. There is no fee to join LodgeLink and no minimum usage requirements. You get full access to the platform, the exclusive lodge network, and 24/7 customer support just by signing up.
Q: Can I manage my subcontractors' lodging through the same platform?
A: Absolutely. By directing subcontractors to book through LodgeLink using your specific Tracking Codes and Payment IDs, you can eliminate subcontractor markups. This gives you full visibility into the total project spend and ensures everyone is staying at vetted, safe locations.
Q: What happens if our project timeline shifts at the last minute?
A: Workforce travel is rarely static. LodgeLink’s platform and 24/7 support team are designed for flexible workforce travel management. You can modify bookings, extend stays, or cancel rooms on the fly through the mobile app or by calling our travel desk, ensuring you only pay for the rooms your crew actually uses.
